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Good to know

Terms of Service


Effective from: 01/01/2023 


Welcome to Soundhammer! These Terms of Service ("TOS") govern your use of our hardware products and related services. By accessing, using, or purchasing any of our products or services, you agree to abide by these terms. Please read them carefully. 

1. Acceptance of Terms 

By using our hardware products and services, you acknowledge that you have read, understood, and agree to be bound by these TOS. If you do not agree with these terms, please refrain from using our products and services. 

2. Description of Services 

Soundhammer provides hardware products designed for musicians, including but not limited to Pedalboards, Drumshields and Cases. Our services may include maintenance, support, and product updates. We reserve the right to modify, discontinue, or enhance our products and services at any time. 

3. Orders and Payments 

  • To place an order, you must provide accurate and up-to-date information. We reserve the right to refuse or cancel orders. 

  • Pricing and payment terms are subject to change without notice. Payments are due upon order confirmation. 

  • All prices are in Rupees, and you are responsible for any applicable taxes or import duties. 

4. Shipping and Delivery 

Soundhammer will make reasonable efforts to deliver products promptly, but delivery times may vary. 

Risk of loss or damage to products passes to you upon delivery. You are responsible for inspecting the product upon delivery and notifying us of any defects or damages within 5 days. 


5. Returns and Refunds 

Please refer to our Return and Refund Policy for detailed information on returning products and obtaining refunds. 

6. Product Warranty 

Our products come with a limited warranty. Please refer to our Warranty Policy for details on warranty terms and conditions. 

7. Intellectual Property 

All content and materials on our website and products, including but not limited to logos, trademarks, and product designs, are the property of Soundhammer and are protected by intellectual property laws. 

8. User Responsibilities 

- You agree not to misuse our products, services, or website. 

- You must not violate any applicable laws, including copyright, trademark, or privacy laws. 

- You are responsible for maintaining the confidentiality of your account information. 

9. Limitation of Liability 

Soundhammer is not liable for any indirect, incidental, special, or consequential damages. 

Our total liability under these TOS is limited to the amount you paid for the product or service. 

10. Termination 

We may terminate or suspend your access to our products or services at our discretion without notice. 

You may terminate your use of our services at any time. 

11. Changes to TOS 

We reserve the right to update or modify these TOS at any time. You will be notified of such changes. 

12. Governing Law 

These TOS are governed by the laws of India.  

13. Contact Information 

If you have any questions or concerns about these TOS, please contact us. 


These TOS represent the entire agreement between you and Soundhammer and supersede all prior agreements.


Thank you for choosing Soundhammer! 



E1, Rolling Hills, Gachibowli, Hyderabad 500032 

Ph +91 6304 700918  

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